Personas Influenced By: Stakeholder Map, Interviews Documentation Influences: Workflows, Journey Maps, Major Influences: User Experience, Customer Experience...
EXPERIENCE STRATEGY
Anne Strenos, Chief Design Officer for the city of Helsinki was one of the first individuals to be appointed to this role for any city worldwide. A former...
The Next Billion Internet Users The next billion Internet users will be vastly different from the first billion who saw the dawn of the internet. The future of...
On September 27-28, Marcus Evans hosted its 3rd annual Design Thinking event specifically for Banks and Financial Services in New York City. Among this...